Community Associate

Taipei City, Taiwan
Content Management
Full Time
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What You'll Do / Responsibilities

【About ShopBack】

Build the Smarter Way to Shop!

ShopBack, the #1 rewards and discovery platform in Asia-Pacific, enables shoppers across the region to shop ‘The Smarter Way”. It is a one-stop rewards and discovery platform for users to earn cashback, while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to Malaysia, Indonesia, the Philippines, Thailand, Taiwan, Australia, and more recently, Vietnam and Korea. We are a passionate team that wants to drive innovation and build a product that we love and are all proud of!

ShopBack partners with over 3,000 merchants including Taobao, Expedia, Shopee, ZALORA to reward its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health and beauty, groceries, and food delivery. To date, US$100m in cashback has been awarded to our over 20 million users.
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the e-commerce landscape, then come and be part of our growing ShopBack Family!


  • Create and executive social branding content on our channels, including but not limited to Instagram, Facebook, LINE, Tiktok and more.
  • Work with our Content Marketing Manager to design and execute social media campaigns.
  • Coordinate with the marketing team, and key account managers to ladder up to our marketing campaigns' objectives.
  • Conceptualize, execute and track the performance of our social media engagements to increase our followers and improve our engagement rates.
  • Monitoring social media platforms for trending news, ideas and feedback.
  • Coordinate with social media influencers and managing deliverables and timelines. 
Required Qualifications
  •  Bachelor's Degree in Marketing, Communications, or a related field.
  • 3+ years of experience as Social Media Marketing with at least 1 year experience working within influencer communities.
  • Ability to project manage and multitask, in a dynamic and result-oriented environment.
  • Enthusiastic about social media trends and understanding audience segments.
  • Experience handling blog, Facebook, Instagram, YouTube and any other social platform.
  • Comfortable with using data to derive actionable insights.
Preferred Qualifications
  • Experience with photography and image/video editing software and apps for social media, and experience in content creation is a plus. Please share your portfolio, if any, in your application.
  • Excellent communication skills in English (written and spoken) is a plus. 
TWD 410,000 ~ 700,000 / year
Application Form
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